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​ACCESSIBILITY STATEMENT

Last reviewed: 20th October 2025 • Version: 1.0

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We’re committed to making our website and app usable by as many people as possible. Our target conformance level is WCAG 2.2 AA.

Scope

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This statement covers the public pages on idensal.com that we control. It doesn’t cover third-party services we link to (e.g., app stores, embedded media, help widgets). We expect those vendors to meet WCAG 2.2 AA and we monitor issues.

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Current status

We assess the site as largely compliant with WCAG 2.2 AA. We run automated and manual tests before major releases and track any gaps in our backlog.

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What we already do

  • Semantic structure, correct headings, and landmarks

  • Sufficient colour contrast and visible focus states

  • Full keyboard access for core journeys

  • Descriptive labels for forms, buttons, and icons

  • Text alternatives for images and non-text content (where feasible)

  • Respect user settings (reduced motion, text size/zoom, dark/light mode)

  • Screen-reader and keyboard-only testing on current browsers

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Known limitations (we’re working on these)

  • Some older images/blog posts may lack descriptive alt text

  • Certain third-party embeds may have limited keyboard support

  • PDFs produced before2024 may not be fully tagged for accessibility

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If you hit an issue not listed here, tell us (see Feedback & requests below).

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Compatibility

The site supports recent versions of Chrome, Safari, Firefox, and Edge on desktop and mobile. We aim to support common assistive technologies including VoiceOver, TalkBack, NVDA, and JAWS.

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Reasonable adjustments & alternative formats

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If you need information in a different format (large print, audio, braille, plain text, or accessible PDF), contact us and tell us:

  1. the page or document you need, and

  2. your name and preferred format.
    We’ll respond within 5 working days and provide a reasonable adjustment where practicable.

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Email: hello@idensal.com
Phone: +44 07549 480618

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How we test

  • Automated checks (axe/Lighthouse) on each deploy to catch regressions

  • Manual keyboard and screen-reader testing on key user journeys

  • Design reviews against WCAG 2.2 AA and inclusive-design heuristics

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Continuous improvement

Accessibility is part of our “definition of done.” We triage accessibility issues alongside product bugs, prioritise fixes that block users, and re-test after remediation. We update this statement after significant changes.

Owner: Accessibility Lead (Support & Engineering)
Contact: hello@idensal.com

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